Return Eligibility

Products may be returned within the return period stated in the applicable order and return terms, provided that the product meets the eligibility requirements below.

Where the return requirements are satisfied, we may provide an exchange or refund according to the applicable return terms.

Failure to comply with the stated return requirements may result in a deduction from the refund where applicable.

Personalized & Customized Jerseys

Personalized shirts include products printed with a pre-selected player's name or number, as well as products printed with a custom name or number entered by the customer.

Products containing customer-requested custom names, numbers or patches are generally final sale and cannot be returned because they have been personalized specifically for the customer.

Products printed with a pre-selected player's name or number may be reviewed on a case-by-case basis. Please contact customer service before sending such an item back.

If a Personalized Return Is Accepted

• An exchange may involve an additional re-printing charge together with applicable return or reshipping costs.
• If a refund is approved, applicable original printing costs may be deducted from the refund.

How To Return a Product

Before returning an item, please contact customer service and provide your order information. We will advise you of the applicable return instructions.

For clothing products, please make sure that tags remain attached and that the applicable original packaging is included.

Please include a brief note identifying whether you are requesting a refund or an exchange.

Faulty or Incorrect Products

If you believe your product is defective, damaged or incorrect, please contact customer service as soon as possible after delivery.

Please provide your order number together with clear photographs showing the problem so that our team can review the issue and determine the appropriate solution.

Refunds & Exchanges

Approved refunds are generally issued to the original payment method used for the purchase.

Exchange shipping costs may apply. If the return or exchange is required because of an error made by us when fulfilling your order, the applicable return arrangements may differ.